The Microsoft Store is a preinstalled application on the Windows operating system. In recent months, there have been several updates and new features added to the Store that make it an essential component of the Windows experience. Unfortunately, many users have reported Microsoft Store error 0x800B010FI while attempting to download apps.
It is hard to identify the exact cause of this Microsoft Store error, but users can correct it by following the steps below.
Method 1: Sign Out and Restart
Before trying any of the solutions outlined below, try signing out of the Microsoft Store. Simply open the Microsoft Store application, click your profile picture, and select Sign out. Once complete, reboot your computer and launch the app. Sign back in, and check if you are still receiving the 0x800B010FI error.
Method 2: Update the Microsoft Store
If signing out and rebooting your computer did not solve the Microsoft Store error 0x800B010FI, you should make sure that you are on the latest version of the app. To update the Microsoft Store:
1. Open the Start menu, and search for the Microsoft Store. Open the application.
2. On Windows 11, select Library. In Windows 10, click on the three dots in the top right corner and select Downloads and updates.
3. Finally, click Get updates in the top right corner. Once all of the updates have finished downloading and installing, reboot your computer.
Once your computer is back online, relaunch the Microsoft Store and check to see if you have solved the Microsoft Store 0x800B010FI error.
Method 3: Clear the Microsoft Store Cache
Clearing the Microsoft Store cache memory is a quick solution that usually fixes several errors in the app. To clear the cache, search Run in the Start Menu, or click the Windows Key + R.
Type wsreset.exe and click on OK. Once the process finishes, restart your PC and confirm if the Microsoft Store error 0x800B010FI has been fixed.
Method 4: Run the Microsoft Store Troubleshooter
Using the built in Windows troubleshooter, users can often fix any potential issues with the Microsoft Store App. To run the troubleshooter:
1. Open the Start Menu and search Settings.
2. In the Settings app, on Windows 11 select System > Troubleshoot > Other Troubleshooters. In Windows 10, navigate to Updates & Security > Troubleshoot > Additional Troubleshooters.
3. Scroll to the bottom of the list and find Windows Store Apps.
4. Click Run to launch the troubleshooter.
Once the troubleshooting is complete, restart your PC and verify if the Microsoft Store error 0x800B010FI has been fixed.
Method 5: Repair and Reset the Microsoft Store
If all of the steps above did not solve the Microsoft Store error 0x800B010FI, you can repair and reset the Microsoft Store. Unfortunately this may cause you to lose some of your app data, and you will have to sign back into the Store.
1. Open the Start Menu and search Settings
2. Navigate to Apps > Apps & Features. Scroll down the list until you find the Microsoft Store.
3. Open the Advanced Options. On Windows 11, click the 3 dots and select Advanced options. On Windows 10, click the app in the list and select Advanced options.
4. In Windows 11, try clicking the Repair button. Windows will automatically try to repair the Microsoft Store.
5. If Repair doesn’t work, you may need to Reset the store. In both Windows 11 and 10, simply select Reset.
Finally, restart your PC and check if error 0x800B010FI has been fixed.
The Microsoft Store is often a reliable app that provides a flawless user experience. Using the methods outlined above, we hope you were able to solve the Microsoft Store error 0x800B010FI. Let us know in the comments below which solution worked for you, or if you found another solution not listed in this article.